Workplace happiness Tag

Working from home? Beware the refrigerator!

26 March in Articles, Best Practices, Careers, Engagement, HR Technology, Human Business, Jobs, Networking, Technology, Well-being, Workplace

Did you wake up today with nowhere to go? COVID-19 lockdowns, social distancing, and homeschooling kept a lot of office workers from jumping in the car and commuting to the workplace. Welcome to my world. As an early adopter of remote work, I thought now...

Want to Create a Better Customer Experience? Start with Your Own Employees!

19 December in Articles, Best Practices, Business, Customer Service, Engagement, Human Business, Well-being, Workplace

When most people think of customers, they think of clients or consumers. But your employees are customers, too. And if you're looking to dramatically improve your customer experience, your employees are a great place to start. Employee experience directly impacts customer experience. I say it all the time:...

Showing Appreciation Goes a Long Way

01 October in Articles, Brand Reputation, Business, Customer Service, Engagement, HR Technology, Human Business, Innovation, Technology, Workplace

Showing appreciation for what I have plays an important role in my life and business. I have the good fortune of working with great clients, wonderful vendor partners and dedicated and hardworking employees. These three groups have helped me to build a thriving business, and...

Important: Coronavirus Update

X