Want to Create a Better Customer Experience? Start with Your Own Employees!
19 December in Articles, Best Practices, Business, Customer Service, Engagement, Human Business, Well-being, Workplace
When most people think of customers, they think of clients or consumers. But your employees are customers, too. And if you're looking to dramatically improve your customer experience, your employees are a great place to start. Employee experience directly impacts customer experience. I say it all the time:...
