Doug Coull Tag

Employee Advocacy

11 December in Best Practices, Business, Engagement, Human Business, Innovation, Well-being, Workplace

Why Does Culture and Advocacy Matter? There is a lot of research out there that supports the direct correlation between employee satisfaction and its impact on customer satisfaction.  When employees are engaged advocates, they will go the extra mile for the customer, seeking out alternate and...

Technology Should Enhance the Candidate Experience

06 September in Applicant Tracking Systems, Best Practices, Careers, Engagement, HR Technology, Human Business, Human Resources, Jobs, Recruiting, Social Media, Staffing, Technology

A great ATS should enrich the candidate experience — here’s how. Has your company’s online Career Center become the much-dreaded “black hole” that seems to suck candidates away into oblivion? That’s clearly the last thing you want for anybody, especially for someone interested in learning about...

The Modern Recruiting Mindset

15 August in Applicant Tracking Systems, HR Technology, Human Business, Human Resources, Innovation, Jobs, Recruiting, Staffing, Technology

The wave of HR technology is fundamentally changing our mindsets, our processes, and how we view business and specifically, in this case, recruiting. With this, the wave can create an overwhelming situation that can leave many people in a state of paralysis by analysis given...

Is Your ATS User Interface Focused on “U”?

07 August in Applicant Tracking Systems, HR Technology, Innovation, Recruiting, Staffing, Technology

Bright, shiny and new. Allegedly advanced User Interface (UI) features are eye-catching, but does slick and fancy translate into a better ROI? I believe it comes down to one thing; at the end of the day, you need to accomplish your business goals using technology that...

The Devaluation of Quality

11 July in Applicant Tracking Systems, Customer Service, HR Technology, Human Business, Innovation, Staffing, Technology

Don’t Let “Commoditization” In The ATS Arena Corrode The Software’s Value In the growing Applicant Tracking Software arena, we’ve increasingly seen software providers with not only insufficient resources to be responsive to their customers, but we've also seen a lack of competence in the technology. We view...