Our Team Of Recruitment Technology Experts

Our Leadership and Team Of Experts

Meet Our Team Of Innovators & Experts In The Recruitment Technology Industry 
Doug Coull

Doug founded APS in 1986 after a successful management career in the contract engineering industry. A leader in technology development for nearly 30 years, Doug brings a unique perspective to the development and user adoption of software and technology in the HR community.

Mike Estrada

After a decade of managing contract staffing firms, Mike made a home at APS in 1995. An early career as a contract programmer offered an opportunity to travel the world, and that is a passion he still lives today. A dugout canoe in the piranha-infested waters of the Peruvian Amazon. Sure!

LJ Morris
President & CTO

As a strong advocate of agile development, he believes the secret to survival in a tech-world is to remain fluid, and adapt on a moment’s notice. An admitted tech-junky, LJ bridges the gap between technology and people. LJ holds an MBA in Finance, a BS in General Business and Computer Science.

Sylvia Dahlby

Sylvia Dahlby is a Rainmaker at SmartSearch, an industry-leading applicant tracking system developed by Advanced Personnel Systems (APS). Sylvia has worked in the recruitment advertising & technology industry since 1978 and has teleworked from home since 1990. She currently resides in Hilo, on the Big Island of Hawaii. She's an active member of SHRM Hawaii, Social Media Club Hawaii, Hilo Woman's Club, and volunteer at Kipaipai School of Art.

Tyler Coull
Account Manager

Tyler has served many roles inside SmartSearch and is proud to be an Account Manager, where his knowledge about the ins and outs of the system allows for better in-depth communication with clientele. His friendly attitude and easygoing demeanor stem from growing up in sunny San Diego, where he enjoys his free time relaxing at the beach, hiking, camping, and spending quality time with friends and family.

Debbie Sims
Director of Customer Success

19+ years at SmartSearch, Debbie earned a ‘celebrity’ status according to many SmartSearch users. She oversees client implementation, data migrations, training, candidate experience, and client-system configuration. She ensures clients get the most out of SmartSearch. Debbie enjoys helping clients be more productive – her record speaks for itself. Debbie is a proud mother of three children.

Jess Jebrail
Director of Professional Services

Jess works with SmartSearch clients large and small to develop custom solutions that keep their work rising to the top water. When Jess isn’t writing code, he enjoys the outdoors and volunteer work at the California GSP Rescue.

Sarmad Shamoon
Technical Support Specialist

Sarmad ``Sam`` comes with many years of 5-star customer service in hospitality and strives for a long term career in the Tech-Industry. He enjoys working with anything related to support, testing complex problems, software, and system configurations.
Outside of work Sarmad will be fixing cars, traveling the world, hitting the golf range, or taking on any adventure that comes his way.

Maria Kelmis
Product Utilization Specialist a.k.a. ``The Report Whisperer``

Maria’s main responsibilities ensure clients are taking full advantage of what SmartSearch has to offer and reduce under-utilization. In addition to improving user adoption, Maria is the in-house Report Writer guru and backup trainer for the main SmartSearch product. To satisfy her creative side, Maria paints and is a published author.

Colin Craig
IT Manager a.k.a. ``The Magician``

Colin manages and monitors all installed systems and infrastructures, in addition to configures, tests and maintains operating systems, application software and system management tools. When not working, he loves to surf, jump out of perfectly good airplanes. An overall sense of adventure. Colin, honorably served our country in the military.

Karla Pugliese
Tech Support/QA/QC Specialist

Karla has been with SmartSearch over 20 years. She's done everything from edit and scan resumes (back in the day) to create tutorial videos. Today, she resides comfortably in the tech support department, where she enjoys talking to clients and excels at helping them find new ways to get their work accomplished.

Kevin Morris
Technical Support Specialist

Kevin enjoys talking with clients from all over the world and doing as much as he can to resolve any issues, apply fixes and deliver responsive customer service. With a strong technical background, he’s attentive to detail and dedicated to lifelong learning, always seeking ideas and suggestions that drive product development and continuous improvement. In his free time, you can find Kevin at the gym, at home mastering the latest video game, or outside flying drones.

Brian Paez
Technical Support Specialist

Brian enjoys taking complex problems and turning them into simple solutions. He has a passion for writing code and studying the logic and structure of technology, and always strives to learn new material and systems. He has a background in technology infrastructure, including workstations, networks, servers, and software, as well as developing new and improved solutions that align with business strategies. When he’s not coding or working with technology, Brian can be found traveling the world or on the court shooting some hoops.

Diane Mitchell
Office Receptionist / Accounting Clerk

Diane is a jack-of-all-trades. She serves as the receptionist managing all incoming calls, as well as our official welcoming committee for new Companies in the setup of their account. In addition, she assists our CFO, Mike, with accounting, billing and payables duties.

Cyndy Trivella
Marketing Manager

Cyndy has been in the HR marketing and communications space for over 20 years and loves that she learns something new every day about what makes for good communications and products that appeal to a buying audience. When not dabbling in marketing, she enjoys helping job seekers to fine tune their career search and is always ready to lend a hand to help protect animals against abuse and neglect.

Lucky Lou
Chief Security Officer

Lucky has a very important job at SmartSearch as our head of security. She has a nose for sniffing out trouble before it happens and is always ready to take on anything thrown her way. The SmartSearch staff relies on Lucky to save the day and to always be ready, willing and able to take on any delivery person that comes her way.

  • WSP Parsons
  • VCG Corp
  • Two Roads Professional Resources
  • The Stepping Stone Group
  • SynerfacSynerfac
  • SuperbTech IncSuperbTech Inc
  • StefaniniStefanini
  • Staff Matters
  • SIS
  • Simply Biotech
  • Search Staffing Group
  • RecruiterGuy.com
  • Rail Personnel
  • PrimeStaff
  • PDW – Performance Driven Workforce
  • NACM
  • MMC Group
  • L.J. Gonzer Associates
  • Kleinfelder
  • Kineticom
  • ImpactImpact
  • Geologics
  • eStaff, LLC
  • Datrose
  • CRSgroup
  • CPIM Group
  • Belcan
  • Amtec Engineering
  • Alphanumeric
  • Adecco
  • Accurate Placement

Important: Coronavirus Update