Well-being

Lessons Learned From A Leadership Conference

21 May in Articles, Business, Engagement, Human Business, Innovation, Well-being, Workforce, Workplace

The Milestones in Leadership Summit was held on May 17 in sunny Huntington Beach, and we were graciously invited by our partner and sponsor, of this event, PTS Advance. Just a short drive away from our main office, the gorgeous Hyatt Regency hotel played host...

Want to Create a Better Customer Experience? Start with Your Own Employees!

19 December in Articles, Best Practices, Business, Customer Service, Engagement, Human Business, Well-being, Workplace

When most people think of customers, they think of clients or consumers. But your employees are customers, too. And if you're looking to dramatically improve your customer experience, your employees are a great place to start. Employee experience directly impacts customer experience. I say it all the time:...

Doug Coull on the Benefits of Flexible Workplaces

25 June in Articles, Business, Careers, Customer Service, Engagement, Human Business, Recruiting, Sales, Well-being, Workplace

I had the pleasure of speaking with Doug Coull, CEO of APS, Inc., makers of SmartSearch applicant tracking systems. Doug keeps a close watch over his company and has a genuine interest in making his company an employer of choice. He has a clearly defined...

What is Employee Experience and Why is It Trending in 2018?

15 May in Best Practices, Brand Reputation, Business, Careers, Engagement, Human Business, Human Resources, Technology, Well-being, Workplace

To put it as simply as possible, employee experience is commonly defined as "the sum of everything that an employee goes through during his or her connection with their employer." So, it's not necessarily just about the direction of your HR department, or your employee...

Does Your Company Need a Drug Testing Program?

26 March in Articles, Best Practices, Business, Human Business, Human Resources, Jobs, Legal, Recruiting, Staffing, Well-being, Workplace

There are myriad changes occurring with workplace policies. One of which is if, when, why and how companies conduct drug testing at the time of onboarding new talent. The shortage of talent is one of the factors that is leading employers to rethink if drug...

remote work

Is Remote Work the Right Choice for You?

01 March in Business, Careers, Generations, HR Technology, Human Business, Human Resources, Jobs, Technology, Well-being, Workplace

How do you know if working remotely is a good decision for your type of work, as well as work-style? Like anything in life there are positives and negatives, so taking an objective view is essential in making the right choice for you. The obvious...

Disaster Recovery Planning… Reflections from the California Fires

12 December in Best Practices, Business, Human Business, News Updates, Technology, Well-being, Workplace

What, when and why it’s worth every dime. Having been in various forms of executive management for over 22 years, I can attest it is sometimes hard to fork over the cash for “what if” scenarios. Sure, we all have health insurance, car insurance, life insurance,...

Employee Advocacy

11 December in Best Practices, Business, Engagement, Human Business, Innovation, Well-being, Workplace

Why Does Culture and Advocacy Matter? There is a lot of research out there that supports the direct correlation between employee satisfaction and its impact on customer satisfaction.  When employees are engaged advocates, they will go the extra mile for the customer, seeking out alternate and...

Flexwork Enhances Your Workplace Culture

13 November in Best Practices, Business, Careers, Engagement, HR Technology, Human Business, Technology, Well-being, Workplace

“Workplace flexibility is about improving business results by giving people control over their lifestyle choices and to determine when they are most productive to work .” Today's top talent demands more flexwork options - and employers that offer telework, remote work and more flexible hours are...