Human Business

Lessons Learned From A Leadership Conference

21 May in Articles, Business, Engagement, Human Business, Innovation, Well-being, Workforce, Workplace

The Milestones in Leadership Summit was held on May 17 in sunny Huntington Beach, and we were graciously invited by our partner and sponsor, of this event, PTS Advance. Just a short drive away from our main office, the gorgeous Hyatt Regency hotel played host...

Employers and Job Seekers Are Looking for Knowledge – Are You Sharing Yours?

20 May in Articles, Best Practices, Business, Customer Service, Engagement, Human Business, Jobs, Marketing, Recruiting, Social Media, Staffing

What's the best way to find qualified candidates in today's tight market?  How can I improve my chances of being called for an interview?  What value do staffing and recruiting firms really deliver? These are the types of things employers and job seekers want to know. And if...

Key Elements of an Effective Talent Acquisition Strategy

01 May in Articles, Best Practices, Brand Reputation, Engagement, HR Technology, Human Business, Human Resources, Jobs, Marketing, Metrics, Recruiting, Staffing, Workforce

“Ultimately, recruiting and hiring data can be correlated with business outcomes, such as increased revenue, which positions talent acquisition as a strategic function in the business.” ~Ji-A Min, Head Data scientist, Ideal Candidate SHRM Hawaii members gathered on April 30 for a presentation by Scott Ferrin,...

Why Does Your Staffing Firm Need a Messaging Strategy?

15 April in Articles, Best Practices, Brand Reputation, Business, Engagement, Human Business, Innovation, Marketing, Staffing

First off, what IS a messaging strategy? A messaging strategy is your agency's guide for creating clear, compelling marketing communications that: Concisely define who you are and what you do Distinguish your firm from market competitors Resonate with employers and job seekers Guide copy for your...

Webinar Recap and Recording: Uncovering Talent In The Deep Web

01 April in Articles, Best Practices, HR Technology, Human Business, Jobs, Marketing, Recruiting, SmartPractices, Social Media, Staffing, Technology, Training, Webinars

On Wednesday, March 27, SmartSearch sponsored a webinar for clients and others interested in learning how to use the deep web to uncover information and data about people when sourcing. Presenter Shally Steckerl discussed the various techniques and methodologies people can use as part of...

Amtec 60th Anniversary Celebration

16 March in Articles, Business, Customer Service, Engagement, Generations, Human Business, News Updates, Staffing, Technology

This week we celebrated our partner's, 60th anniversary. They recently moved into a gorgeous new building and graciously invited us to celebrate this milestone. There were around 60 attendees including a chairman from Chino Hills, Monster and Working Wardrobes. Amtec had a wonderful spread of food...

Diversity & Inclusion: What Does It Really Mean?

28 February in Best Practices, Business, Careers, Discrimination, Diversity, Engagement, Genders, Generations, Human Business, Jobs, Legal, Metrics, Staffing, Workforce, Workplace

On February 19, I helped organize a learning event with the SHRM Educational Foundation, Hawaii Island District to present an informative program and interactive discussion on best practices in Diversity & Inclusion, with an emphasis on hiring people with disabilities. The event took place at the...

What Should Your Staffing Firm Do About Negative Online Reviews?

06 February in Articles, Best Practices, Brand Reputation, Business, Customer Service, Engagement, Human Business, Marketing, Recruiting, Staffing

"Help: My staffing firm just received a negative review on our Facebook page. What should I do?" While you might be tempted to get rid of the comment, that's not a good idea. Here's why: You've built a wonderful business. You pride yourself on providing an exceptional experience...

Being Tolerant Does Not Mean Being Inclusive

09 January in Articles, Best Practices, Business, Careers, Discrimination, Diversity, Engagement, Genders, Generations, Human Business, Human Resources, Legal, Recruiting, Staffing, Workplace

When I think about the words “inclusion” and “tolerance,” I envision two words that are polar opposites of each other. In today's workforce, diversity and inclusion mean seeking, accepting and wanting people from different walks of life. Tolerance does not denote acceptance. It's a hostile...

Want to Create a Better Customer Experience? Start with Your Own Employees!

19 December in Articles, Best Practices, Business, Customer Service, Engagement, Human Business, Well-being, Workplace

When most people think of customers, they think of clients or consumers. But your employees are customers, too. And if you're looking to dramatically improve your customer experience, your employees are a great place to start. Employee experience directly impacts customer experience. I say it all the time:...