Human Business

Staffing Firms can Build a Culture of Customer Service

14 August in Articles, Best Practices, Brand Reputation, Business, Customer Service, Engagement, Human Business, Marketing, Sales, Staffing, Training, Workplace

Question: What's true of love, health and a culture of customer service? Answer: You can't buy any of them! As any savvy staffing professional knows, great customer experiences start with a great culture – one that's focused on serving the best interests of clients and candidates. And...

Even a Broken Clock is Right Twice Day

25 July in Articles, Best Practices, Business, Careers, Human Business, Human Resources, Jobs, News Updates, Staffing, Training, Workforce

“Everything should NOT be taken out of context and morphed into a political weapon. Enough already!” via @JohnnyCTaylorJr SHRM CEO Johnny C. Taylor, Jr. is right to call for sanity via Twitter in response to SHRM members’ social media condemnation of his highly visible support for the...

Strengthen Your Staffing Firm’s Brand with Social Advertising

23 July in Articles, Best Practices, Brand Reputation, Business, Human Business, Marketing, Sales, Social Media, Staffing

The most well-known brands are powerful. Evocative. Instantly recognizable: Think "Coca-Cola," and you'll instantly crave a cold beverage. Think "Nike," and you'll probably imagine your next workout. Think "Southwest Airlines," and you might start dreaming about getting away for a quick vacation.   These seemingly kneejerk brand impressions aren’t...

Exiting Employees: Gone Today, Here Tomorrow

11 July in Brand Reputation, Customer Service, Engagement, Human Business, Human Resources, Recruiting, Staffing, Workplace

In a 2016 article published on SHRM.org, Stay in Touch with Former Employees; One Could Be Your Next Hire the author describes some of the dos and don’ts as to what companies can and should do to protect their brand image when employees leave an...

Your Guide to Writing a Welcome Email to New Employees

02 July in Articles, Best Practices, Business, Engagement, Human Business, Human Resources, Recruiting, Staffing, Workplace

Your welcome email Sending a welcome email to a new employee is not only customary, but a great way to make them feel welcome at their new job. These letters are generally informal and sent in addition to the official offer of employment new hires receive....

Doug Coull on the Benefits of Flexible Workplaces

25 June in Articles, Business, Careers, Customer Service, Engagement, Human Business, Recruiting, Sales, Well-being, Workplace

I had the pleasure of speaking with Doug Coull, CEO of APS, Inc., makers of SmartSearch applicant tracking systems. Doug keeps a close watch over his company and has a genuine interest in making his company an employer of choice. He has a clearly defined...

Musings From the 2018 California Staffing Professionals Conference

14 June in Articles, Artificial Intelligence (AI), Best Practices, Business, Engagement, HR Technology, Human Business, Innovation, Metrics, Recruiting, Sales, Staffing, Technology

What we learned at the 2018 CSP Conference. We loved attending the 2018 California Staffing Professionals Conference (CSP), and we're proud to support this outstanding event. We connected with clients, vendor partners, prospects and learned a lot from some of the best minds in the staffing...

Denver is a Modern-day Technology Hub

06 June in Articles, Business, Careers, HR Technology, Human Business, Human Resources, Innovation, Jobs, Recruiting, Staffing, Technology

Americans are flocking to this mountainous city in droves. The Denver area experienced one of the largest influxes of American migrants in the country between 2010 and 2014. With beautiful outdoor spaces and all of the big-city amenities: Denver’s technology market is on fire. Colorado...

The GDPR adds a Twist to Staffing and Hiring

04 June in Articles, Business, Human Business, Legal, News Updates, SmartTalks, Staffing

On May 25, 2018, a new privacy law called the General Data Protection Regulation (GDPR) took effect in the European Union (EU). GDPR expands the privacy rights of EU individuals and places new obligations on all organizations that market, track, or handle EU citizens’ personal...

career fair

Recruiters – Profit from Your Career Fair Attendance

21 May in Applicant Tracking Systems, Articles, Best Practices, Brand Reputation, Business, Career Fairs, Human Business, Jobs, Recruiting, Sales, Staffing, Webinars

I work with organizations that want to Recruit, Onboard, and Retain Top Talent.  As a professional recruiter since 1981, I have worked close to 300 Career Fairs; and spoken formally prior to the Career Fair at many of them to groups of candidates on Getting...