Engagement

Scary Things Staffing Recruiters do to Drive Great Candidates Away

04 October in Best Practices, Brand Reputation, Customer Service, Engagement, Human Business, Jobs, Marketing, Recruiting, Staffing, Workforce

Ever been ghosted by a candidate? It's a "new normal" in staffing – and it's extremely frustrating. Viable candidates seem to vanish without a trace in the midst of the recruiting process, never to be heard from again. But recruiters aren't blameless. The word ghosting is now being...

Showing Appreciation Goes a Long Way

01 October in Articles, Brand Reputation, Business, Customer Service, Engagement, HR Technology, Human Business, Innovation, Technology, Workplace

Showing appreciation for what I have plays an important role in my life and business. I have the good fortune of working with great clients, wonderful vendor partners and dedicated and hardworking employees. These three groups have helped me to build a thriving business, and...

Recruiting in the Social Sphere

27 August in Best Practices, Careers, Engagement, Human Resources, Innovation, Marketing, Recruiting, SmartPractices, Social Media, Staffing, Training, Webinars, Workforce

Initially, many people believed social media to be a fad, but over time it proved itself to be a fact. It was created by a society demanding entertainment and information at lightning fast speeds, its growth is organic, and it thrives on societal energy. Social...

Webinar Recap: The New Rules of Facebook: Finding Job Candidates

20 August in Articles, Best Practices, Careers, Engagement, Human Resources, Jobs, Marketing, Recruiting, SmartPractices, Social Media, Staffing, Webinars, Workforce

Sourcing and recruiting via social media is gaining in popularity, and according to a 2017 survey conducted by CareerBuilder, it was discovered that over 70% of hiring companies use social media to find top talent. This percentage marries well with job seeker usage of social...

Staffing Firms can Build a Culture of Customer Service

14 August in Articles, Best Practices, Brand Reputation, Business, Customer Service, Engagement, Human Business, Marketing, Sales, Staffing, Training, Workplace

Question: What's true of love, health and a culture of customer service? Answer: You can't buy any of them! As any savvy staffing professional knows, great customer experiences start with a great culture – one that's focused on serving the best interests of clients and candidates. And...

Five Ways to Reduce Risk with Your Background Screening Program

16 July in Articles, Best Practices, Brand Reputation, Business, Careers, Discrimination, Engagement, Human Resources, Legal, Metrics, News Updates, Recruiting, Staffing

Over the past few years, litigation has tripled in employment background screening, due to increased regulations and scrutiny of the background screening process by the Equal Employment Opportunity Commission (EEOC), Federal Trade Commission (FTC), and other federal/state and industry-specific auditing agencies.  Recently, employee/candidates have filed...

Exiting Employees: Gone Today, Here Tomorrow

11 July in Brand Reputation, Customer Service, Engagement, Human Business, Human Resources, Recruiting, Staffing, Workplace

In a 2016 article published on SHRM.org, Stay in Touch with Former Employees; One Could Be Your Next Hire the author describes some of the dos and don’ts as to what companies can and should do to protect their brand image when employees leave an...

Your Guide to Writing a Welcome Email to New Employees

02 July in Articles, Best Practices, Business, Engagement, Human Business, Human Resources, Recruiting, Staffing, Workplace

Your welcome email Sending a welcome email to a new employee is not only customary, but a great way to make them feel welcome at their new job. These letters are generally informal and sent in addition to the official offer of employment new hires receive....

Doug Coull on the Benefits of Flexible Workplaces

25 June in Articles, Business, Careers, Customer Service, Engagement, Human Business, Recruiting, Sales, Well-being, Workplace

I had the pleasure of speaking with Doug Coull, CEO of APS, Inc., makers of SmartSearch applicant tracking systems. Doug keeps a close watch over his company and has a genuine interest in making his company an employer of choice. He has a clearly defined...

Tips for Better Staffing and Recruiting Content Marketing

18 June in Best Practices, Brand Reputation, Business, Engagement, Jobs, Marketing, Recruiting, Sales, Staffing

It's everywhere you look: Facebook, Twitter, Instagram and LinkedIn. Company websites. YouTube. Email. Direct mail. It's content marketing – and you'll find it anywhere business communication is happening. What is content marketing? If you're not familiar with this marketing technique, it's about using ideas to capture attention, and...