Business

The Best Staffing Website Leverage Targeting Technology: Remarketing

14 January in Articles, Best Practices, Brand Reputation, Business, Customer Service, Engagement, HR Technology, Marketing, Recruiting, Staffing, Technology

Upgrading or overhauling your staffing website in 2019? Smart move. A killer website is critical to winning (and retaining) business and talent in the staffing industry. But even the most beautiful, modern, well-written site won't drive sales and qualified applications unless it keeps people coming back again...

Being Tolerant Does Not Mean Being Inclusive

09 January in Articles, Best Practices, Business, Careers, Discrimination, Diversity, Engagement, Genders, Generations, Human Business, Human Resources, Legal, Recruiting, Staffing, Workplace

When I think about the words “inclusion” and “tolerance,” I envision two words that are polar opposites of each other. In today's workforce, diversity and inclusion mean seeking, accepting and wanting people from different walks of life. Tolerance does not denote acceptance. It's a hostile...

Want to Create a Better Customer Experience? Start with Your Own Employees!

19 December in Articles, Best Practices, Business, Customer Service, Engagement, Human Business, Well-being, Workplace

When most people think of customers, they think of clients or consumers. But your employees are customers, too. And if you're looking to dramatically improve your customer experience, your employees are a great place to start. Employee experience directly impacts customer experience. I say it all the time:...

Webinar Recap Q4 2018: Purchasing and Managing Applicant Tracking Software

09 November in Applicant Tracking Systems, Best Practices, Business, HR Technology, Recruiting, Staffing, Technology, Training, Webinars

Buying software, of any kind, doesn’t need to be a daunting task. With a plan and some forethought, anyone can be a well-informed buyer. On November 8, 2018. Doug Coull, CEO at APS, Inc. the makers of SmartSearch applicant tracking software, led an instructional presentation that...

While at Staffing World…

29 October in Applicant Tracking Systems, Articles, Best Practices, Business, Diversity, Engagement, HR Technology, Human Business, Innovation, Jobs, Recruiting, Sales, Staffing, Technology, Workforce, Workplace

Staffing World had so much to offer in every aspect of the staffing industry. From breakout sessions focused on managing a top-performing sales team to advocating Women in Leadership Roles. Staffing World provided their attendees with the Strategies and Solutions to tackle the Industry’s biggest...

At the SHRM Hawaii State Conference, Kakou Means All of Us

23 October in Business, Careers, Discrimination, Diversity, Engagement, Genders, Generations, Human Resources, Recruiting, Staffing, Training, Workforce, Workplace

One thing that makes Hawaii special is that the islands are home to the nation’s most ethnically and culturally diverse population. However, while local employers easily embrace this diversity in the workforce, Hawaii still falls short on inclusive human resource practices that bring people together...

Showing Appreciation Goes a Long Way

01 October in Articles, Brand Reputation, Business, Customer Service, Engagement, HR Technology, Human Business, Innovation, Technology, Workplace

Showing appreciation for what I have plays an important role in my life and business. I have the good fortune of working with great clients, wonderful vendor partners and dedicated and hardworking employees. These three groups have helped me to build a thriving business, and...

The Intelligent Approach to Buying HR Software

05 September in Applicant Tracking Systems, Articles, Best Practices, Business, HR Technology, Technology

I want to disrupt the way many people go about selecting business software, and more specifically applicant tracking systems. I want to show people a way to choose, maintain and optimize their software investment by thinking of new ways to understand the process from start...

Staffing Firms can Build a Culture of Customer Service

14 August in Articles, Best Practices, Brand Reputation, Business, Customer Service, Engagement, Human Business, Marketing, Sales, Staffing, Training, Workplace

Question: What's true of love, health and a culture of customer service? Answer: You can't buy any of them! As any savvy staffing professional knows, great customer experiences start with a great culture – one that's focused on serving the best interests of clients and candidates. And...