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SmartSearch Recruitment & Staffing Blog

The Evolution of Customer Relationships

29 March in Articles, Best Practices, Customer Service, Sales

Often times, I find companies proclaim a devout loyalty to customers, which can be unfounded. Customer loyalty is when a strong, and often times, a symbiotic relationship exists between the service/product provider and the end-user / customer. There’s an emotional connection… one which goes beyond...

Do Corporate Perks Enhance Your Culture?

04 October in Best Practices, Careers, Engagement, Generations, Human Business, Innovation, Well-being

Recruiting talented people is no easy task. As companies seek and innovative ways to source and recruit, many are using tactics that do not reflect their workplace culture. Using your company perks is not a bad idea, but the perks must be fitting and representative...